Wednesday 9 – Monday 14 October 2024

• Box Office: 5:30pm
  • Note: Ticket collections and enquiries only – no ticket sales.
• Gates Open: 6:00pm
  • Gate 3 (via Garden Square) – General Admission
  • Gate 4 (via Olympic Boulevard) – Reserved Seating
  • Gate 5 (via Olympic Boulevard) – VIP
• Benee: 7:00pm
• Olivia Rodrigo: 8:30pm
• Event Concludes: 10:15pm

Note: Times are approx. and subject to change without notice.

• There are several options for your journey to Rod Laver Arena:
  • Public transport is the quickest and easiest option. Before you attend, plan ahead and allow extra travel time for any major disruptions.
  • Parking is available at the Eastern Plaza Car Park (Entrance D, Olympic Boulevard). We strongly recommend pre-booking; drive-up spaces are subject to availability. Bookings close at midnight the night before the event.
    • Note: Accessible parking must be pre-booked via Ticketek.
  • Guests can be dropped off at the Northern Car Park (Entrance A, Batman Avenue) with a 20-minute drop-off window. For pick-ups, a 90-minute grace period applies for parents or guardians collecting children. A designated waiting area will also be available at St Andrews Beach Brewery (via Garden Square).
• To ensure a smooth entry into the venue, download your tickets to your Digital Wallet.
• Bags must be A4 size or smaller. Larger bags are not permitted.
• Cloaking is available via the Information Desk (Gate 4) or Show Court 3. Any prohibited items listed in the venue Conditions of Entry will not be accepted for cloaking.
• All retail outlets are cashless. Any transactions must be made using a credit or debit card.
• Merchandise will be available for purchase on event days from 12:00pm at Melbourne Park Oval, from 3:00pm at Kia Arena, and from 6:00pm via all internal outlets. Please note that stock is limited and subject to availability.
• If you or anyone in your party has sensory needs, our Sensory Room is opposite Door 11.
• If you have purchased a VIP package, the event promoter will be in contact with details regarding your experience.

• Plan Ahead: Arrive at an appropriate time and follow guidelines to ensure your wellbeing.
• Embrace Public Transport: With limited parking and increased traffic expected, we recommend using public transport wherever possible.
• Travel Light: Avoid bringing unnecessary items, including any prohibited items like large bags, cameras with lenses over 300mm, laptops, or tablets.
• Stay Hydrated: Water bottles (600ml or under, soft plastic only) are permitted, with refill stations available inside the venue.
• Take Care: Keep an eye on your friends and fellow event-goers, and don’t hesitate to ask staff for assistance if needed.